Emergency Works
Emergency Work -Hilltops Council
Due to the weather over the past few days, we have experienced delay to our water supply and processing system. We are well on course to recover and don't anticipate long term effects for our customers. However, in the coming few days some customers may experience low pressure or a disruption in supply. It may also be possible that customers, on resolution of supply may experience discolour water. We thank everyone for their understanding and patience as we work hard to resolve this issue.
What you need to do during service disruptions:
- Store sufficient water for your needs as well as keep all taps closed and refrain from flushing toilets during the outage.
- When water supply is restored, check your water quality from the tap nearest to the water meter before to use. Do not wash clothes until you have checked water quality. If discoloured water is detected, run your tap until the water clears. If the water doesn’t clear, notify us immediately on 1800 800 917.
Reporting
If you think you're affected by works that is not currently listed, report it by calling us on 6977 3200 (9am and 4.30pm Monday to Friday) or 1800 800 917 (after hours 24 hours a day, seven days a week).
More information
Call us on 6977 3200 (9am and 4.30pm Monday to Friday) or 1800 800 917 (after hours 24 hours a day, seven days a week).